Welcome Package
Up to $5,000 + 150 spins

Across your first four deposits

Contact Pocket Pokies Casino

Need help with your Pocket Pokies Casino account? Contact our support team at support@pocketpokiescasino.best. We can help with common account questions and provide general assistance with using the website.

Pocket Pokies Casino operates under a licence issued by the Government of Curaçao, with games certified for fairness by TST Labs and all transactions protected by SSL encryption technology.

How to get in touch

To contact support by email, write to support@pocketpokiescasino.best. Please use the email address linked to your account where possible, as this can help us identify your request and provide relevant assistance. Support usually replies within 24 hours, although response times may vary depending on the nature and volume of enquiries.

For a faster and more useful response, include your account email address or username, a short description of the issue, and screenshots if relevant. Do not include your password or share sensitive security information in your message.

  • Account access, profile and verification questions
  • Deposit and withdrawal enquiries
  • Questions about bonus terms and conditions
  • Technical problems with the website or games
  • Responsible gambling requests and account-related support

Before contacting support

Please provide accurate information and explain what happened, including any relevant dates, transaction references or error messages. If you are reporting a technical problem, mention the device and browser you were using and attach a screenshot when it helps show the issue.

If your request concerns responsible gambling, clearly state the type of support you are seeking. Our team can direct your request through the appropriate account support process. For account security, never send your password by email and only use the official support address above.